Due to the program ending, your account will be closed. The credit reporting agencies may be able to answer how your credit bureau report will be impacted by this closure. Here is their contact information for your convenience.
Experian
P.O. Box 2002
701 Experian Parkway
Allen, TX 75013 - 0036
1-888-397-3742
http://www.experian.com
Trans Union
P.O. Box 390
Springfield, PA 19064 - 0390
1-800-916-8800
http://www.transunion.com
Equifax
P.O. Box 740241
Atlanta, GA 30374 - 0241
1-800-685-1111
http://www.equifax.com
Your rights under the Federal Equal Credit Opportunity Act
The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Consumer Financial Protection Bureau, 1700 G St. N.W., Washington, D.C. 20552.
FAQs
Your Comenity - Stage Credit Card will no longer be accepted for purchases as of October 7, 2020. Your Account will close on December 1, 2020. We will continue to serve you and service your account until your balance is paid in full.
What is the lawsuit against Comenity Bank? ›
A TCPA class action lawsuit was filed against Comenity Bank—which owns a number of popular store credit cards like Abercrombie and Fitch, Crate & Barrel, Ann Taylor, and Victoria's Secret just to name a few—alleging the bank placed call to consumers' cell phones using an automatic telephone dialing system and/or a ...
What credit card is through Comenity? ›
Stores that offer retail credit cards through Comenity Bank
Ann Taylor Credit Card* Welcome Rewards™ Store Credit Card (Bed Bath & Beyond)* Big Lots Credit Card* Eddie Bauer Credit Card*
What has happened to Comenity Bank? ›
Comenity Bank recently underwent a brand change. It's now Bread Financial, a financial services company offering payment, lending and savings products, among others. That means if you're already a Comenity cardholder, you'll eventually see Bread Financial and its new logo replace the Comenity Bank name and logo.
Why is Comenity Bank closing my credit cards? ›
Your Comenity Bank credit card could have been closed for various reasons, including the following: Inactivity. Your account was in default. Missed payments.
Is Bank of America merging with Comenity Bank? ›
Welcome! In October 2022, Comenity Capital Bank will take over issuance and servicing of your existing AAA credit card account from Bank of America®. Your new card will change its name to AAA Travel Advantage Visa® Credit Card and provide added best-in-class benefits and service to your account.
Is Comenity Bank a legitimate Bank? ›
Comenity Bank, a wholly-owned subsidiary of Bread Financial Payments, Inc., , provides branded private-label and co-branded credit cards to consumers of various retail establishments.
Is Comenity Bank owned by Capital One? ›
No, Comenity Bank is not owned by Capital One, it is a Bread Financial company that mostly issues store credit cards. Capital One, on the other hand, is one of the biggest banks in the U.S., offering a range of financial products and services, including credit cards, auto loans, and savings accounts.
What company uses Comenity? ›
Considering that Comenity provides credit programs on behalf of so many retailers, you might already be a cardmember yourself. Some of these retailers include stores such as J. Crew, New York & Company, Bed Bath & Beyond, Ikea, Overstock, and many more.
Who owns Comenity Bank? ›
Phone: Call Customer Care at 1-800-315-7260 (TDD/TTY: 1-800-695-1788).
How do I fight Comenity Bank? ›
To dispute a Comenity Bank charge, log in to your Comenity Bank account and search for the transaction to dispute, you must inform Comenity Bank of the dispute in writing. You may call customer service about the dispute at 1 (855) 823-1001, though they are not obligated to investigate unless you give a written notice.
Is it better to close a credit card or leave it open with a zero balance? ›
If you pay off all your credit card accounts (not just the one you're canceling) to $0 before canceling your card, you can avoid a decrease in your credit score. Typically, leaving your credit card accounts open is the best option, even if you're not using them.
Is it bad if a credit card company closes your account? ›
Having a card account closed by the issuer can hurt your credit scores. Use your cards regularly to avoid it.
Is Comenity Bank a debt collector? ›
This claim will come in the form of a letter notifying you of the debt. If you owe the debt and cannot pay it, you still need to respond. This will only give Comenity Bank Debt Collection a default judgment against you.
How much is the Comenity Bank settlement? ›
Under the FDIC orders, Comenity Bank will pay a civil money penalty (CMP) of $2 million and provide restitution of approximately $53 million to harmed consumers. Comenity Capital Bank will pay a CMP of $450,000 and provide restitution of approximately $8.5 million to harmed consumers.
What happens if you don't pay Comenity Bank? ›
If you default on any of your Comenity accounts, or with any of your other creditors, and you are unable to work out a solution with them, you will end up in collections.
Which credit card companies are more likely to sue? ›
To identify which companies file the most collection suits, ProPublica obtained and analyzed court data from 11 states. In every state, Capital One stood out. During the years of the recession, particularly 2008 through 2010, when the number of credit card defaults surged, many banks filed more lawsuits.
